The worst. I made an appointment. Twenty-plus minutes later, I was still waiting to be seen. My basic point, appointments are arbitrary here. The staff member who next handled my appointment was quite rude about it. If not for my employer's AT&T discount, I'd gladly switch. To which the customer service pro providing me service said, "Go ahead." In other words, they did not take my complaint about the appointment-wait time issue seriously and basically mocked it. IMO, AT&T is the worst and does little to improve its customer service. This tiny location is a testament to that. Also, their actual in-store selection is pretty limited compared to other locations and providers.