This is my "go-to" for coffee and a sweet after walking the mall. Met a friend for dinner on a Friday eve. Dinning area was way under staffed this night. To the rescue Susan the hostess, was wonderful trying to make our experience a good one. And then came the G/M who worked every table to see that the guest had what they needed. He worked between the kitchen staff, and single server to make what started as a nightmare, a pleasant ending. Yes the food was good, but the employee reaction to a difficult situation was outstanding.