This is actually a review of their Phoenix location which recently opened in COFCO plaza. I've never been to any other location.
Their food/cakes/breads are simply amazing. I honestly consider this new location a slice of baked heaven. They are open until 7:30, the food is always fresh, everything tastes wonderful and the recipes are always consistent.
I tried a sandwich, a chicken wrap and a strawberry smoothie today. All of them were beyond delicious! I'm a huge fan of their Hong Kong Milk Tea as well.
Their customer service is phenomenal. The girl who is always working there is very sweet and remembers her customers. I hope that it brings more business to the slowly dying COFCO plaza.
I'm sure the bakery inside Super L is pissed - and they should be. They have some heavy competition. ;)