I really had high hopes for this place, after all the good reviews, so I went in there with a picture of what I wanted my hair color to look like, and asked her if she could get the hair color I wanted without using bleach, she said she could so I went ahead with it, I had blonde highlights from my previous balayage and wanted an even color all over, which I mentioned to her. My hair right now just has a tint of brown.
Later when I asked told her it's not light enough she said it will be extra to lighten it.
I could have understood if she told me in the beginning that my hair couldn't come to that color without bleach.
The reason I am giving her 2 stars is because she gave me a good haircut and put in some treatment for my hair because it was my wedding coming up