Brought my wife's Mini Cooper in for what seemed to be a transmission repair.
The vehicle was under Carmax's extended service plan so I wasn't worried about it to much.
A day later I get a call that the car was ready and that the transmission wasn't the issue.
Turned out to be bad gas, previous owners had not put in premium.
Scott was freaking amazing!
He was able to help me out and bring the cost down to what I would have originally paid.
Wonderful service, will never go anywhere else.
I even got a sweet loaner.
Thank you so much Scott!!