i am giving one star, only because yelp doesn't give a negative star option.
i dropped my century link account after a month an a half over them trying to fix my phone service. in this time i had no use able phones. 10 or 12 service techs later i dropped century stink. next came a bill for almost $500.00. then they dropped it to around a $170.00, (for installing 1 phone jack less than a foot away from their box. sent in a payment, which they excepted as "payment in full" on my account.
now i am getting calls from some collection agency wanting money.
stay away from century (stink) link, service is no good, and they are robbers.