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| - Checking out hot new businesses on Yelp and I was thrilled to find this place as it happens to be very close to my home. Read the stellar reviews and was happy to give it a try. So I really (really) hate to be the one give it a less than stellar review...
Stopped in this morning for donuts and coffee. They advertise cappuccino so I was really disappointed to see one of those automatic machines you see in a gas station. Cappuccino was no good obviously.
Speaking of cappuccino, the lady serving me didn't understand that cappuccino is not a flavor. I ordered a hazelnut cappuccino (which I threw away after one sip), and the lady brought out 2 drinks. I said I only wanted the hazelnut and she said I ordered the hazelnut and cappuccino. NO. Cappuccino is not a flavor! Anyway, the miscommunication was a little annoying.
As for the donuts, pretty great. I ordered 1/2 dozen - glazed, sugar, toasted coconut, original, and 2 pink sprinkled (for the kids).
The toasted coconut was PHENOMENAL! I will return just for that donut. The original was hard and stale, and the others were good but not mind blowing. I've had better at Bosa consistently.
Customer service was icy. The cappuccino thing aside, the lady was not friendly or helpful. I was not greeted, she didn't say thanks or have a nice day. Nothing. And seemed annoyed that it was taking me awhile to decide which donuts I wanted (it was my 1st time there!)
Anyway, I'll probably return if I have a craving for that toasted coconut donut, but I'll probably drop my 79 cents on the counter (no tip) and get out. Given the great reviews, I was pretty disappointed with my experience today. Hopefully it was just a fluke.
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