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  • I brought my Samsung Tab3 to repair the screen. They said they would have to order the screen which was fine. Total cost was about $75. It was fixed on the day they said they would fix it. When I picked it up, the tech said the home button was a little "loose" and you had to push it 2 or 3 times to get it to work. I took it home and by the next day, the Home button stopped working all together. I called the store and left multiple voice mails as there was a 30 days guarantee on the workmanship. They never returned my calls. I stopped leaving voice mails and would just call to see if i could get someone on the phone to talk. I probably called close to 30 times over a 5 day period and they never answered the phone. I even sent an email to the customer service and I got no reply. I was leaving for Australia and I would not be back before the 30 day warranty would be expired. The service stated out great but they did nothing to help correct the problem.
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