We were extremely disappointed with our tour and experience. It started out great when the tour bus driver picked us up about 10 minutes early. We did the Hoover Dam tour, which also promised to be back to our hotel within 3-3-1/2 hours. Our pilot was nice enough, but we expected more out of the flight. Instead, it was directly there and back. My husband was on the side of the copter that didn't get a view and I would have expected the pilot to at least fly back in a way those sitting on the opposite side could have a view. The add promises spectacular views of Lake Mead. We only saw it from a distance. We never flew over it. So that part of the tour was just ok. The wait for a return shuttle was where it went downhill fast. We were back for a good 30-45 minutes before we got on the return bus. Which was twice as big as the shuttle that picked us up and, twice as many people. The driver started the drop offs on the strip. This sucked for us because we were the first people picked up on the shuttle to the airport. We learned that we were going to be the last dropped off. After a few stops, another shuttle met us and several of us got on that shuttle and resumed the drops offs. Finally, almost SIX HOURS later, we were dropped off at our hotel. This completely ruined our plans for the rest of the day. Never again.