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| - My 2 stars are for location only - it's conveniently set in the Scottsdale Quarter and it's a super cute, airy place with plenty of outside seating.... but that's where the good ends.
We arrived around 10:30 on a Friday and it was surprisingly busy. The first thing I said to my husband was "hmm, no one is eating". That should have been a massive red flag.
We were seated outside within 5 minutes and a server greeted us and asked for drink orders. 30 minutes later (literally) we received just my toddlers milk (from the hostess, oddly), nothing for us. The server came back shortly after and I said we were still waiting on water. I wanted to get in our food order then, but before we could say another word she ran off all flustered. Weird...
Then maybe 5 minutes after that, the buser came out with our waters. We still hadn't order food 40 mins after being seated. Then the manager, Rachel came out saying we would be getting a new server and she took our orders. She was apologetic and knew it was unacceptable. The food came out within a normal amount of time after that (maybe 15 mins?)
I got the farmers market omelet as a scramble with hash browns. The scramble was fine, but nothing special. I did not care for the hash browns (I think they had some kind of cheese in them, but it kind of just made them weird and soggy). There was fruit on the side but the strawberries had that old appearance when you cut them several days prior. My toddler got the smores waffle which sounded good but wasn't - the waffle was gummy and tasted like it was made with one of those "complete" mixes. My husband had eggs Benedict and said it was as described.
The new server really only showed up to drop off the check. Nothing was comped, which I felt something should have been considering how crappy the service was.
Also, other tables I was listening to seemed to have even worse service than us! Wrong orders, meals coming far apart, etc.
I thought being ran by the same people as pita jungle they would have a bit better of a process, but yikes. Too many other good places around.
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