I'd really give it a 3.5.
POSITIVES:
- Beautiful, spacious pool area with 2 jacuzzis, waterslide (but it wasn't operating)
- Access to fitness center thats open 24 hours yay!
- Housekeeping sent me my makeup bag I left behind
- Secluded area uptop a small mountain in Phoenix, 5 minutes from PHX airport
- Naturally Flavored water in the lobby :)
- Delicious bloody marys at the poolside
- Service was EXCELLENT (in lobby, room service, etc)
NEGATIVES
- No complimentary parking although there is AMPLE parking and you already pay an arm and a leg for the room
- No complimentary wifi even though you already pay an arm and a leg for the room
- My room was really awkward when I arrived, the footstool was turned over, and all drawers were open, but everything else in its place (makes me think its haunted)
- Found out its built right next to cemetery, which really confirmed it is haunted.
-Although housekeeping sent my makeup bag all the way to Hawaii (because I left it behind), two essential brushes and an eyeshadow was missing. ... but I suppose I already lost the whole thing anyway......
-No mini bar/refrigerator in rooms.