The stylist that did my hair was really nice, but definitely doesn't know how to do the ombre technique. I showed her what I wanted- just your standard ombre, and she seemed VERY confident about what she was doing. What I ended up with was definitely NOT ombre. My friends said it looked like I had grown-out chunks/highlights. There was no gradual fade to blonde. Another reason it turned out bad was bc she didn't use any toner at all on the blonde, which left me really brassy :(
Very disappointing because I feel like I would have had better results if I'd done DIY ombre following a youtube tutorial at home...
Now to be fair, I didn't go back to let her know I was unhappy. She might have been able fix it, but I don't usually trust the person who made the mistake to fix it. I just wish she could have admitted that she didn't really know how to do ombre, so I could've saved myself some money and hair damage getting it fixed.
Might give this place another chance with a different stylist/colorist next time because so many other reviewers have great experiences here.