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| - I like coming here for dinner because of the decent food and prices. They provide a soup (before your meal) and dessert (after your meal). However, my recent visit was quite negative.
Coming on a weekday night, the restaurant was very full. We had made reservations for a table of 6 for 8 PM and upon arriving at 7:52 PM, we were told to wait for a bit. We were seated at a small circular table. I noticed that beside us, at a table with the exact same size, there were only 4 people seated at it. At least the server agreed to move us to the larger table next to us after we asked her because of the lack of space for us in the tiny table. The people seated at the larger table were about to leave so she told us to wait 10 ish minutes, which we didn't mind. After the people left, the server told us to wait at the main door because she had to clear the table, and said "there are 6 people waiting outside, so I need to let them sit at your (smaller) table first". Hearing this, we agreed to do so because we thought other customers were going to be seated and did not want to occupy their seats. What surprised us was that nobody went inside! The server LIED to us!
After waiting for a while, we were reseated at the large table around 8:20 PM. We ordered right after being seated and were provided with our tea. We ordered the Vancouver crab meal with five other dishes for $72.99. The other dishes included eggplant and shrimp, boy choy with garlic and dried scallops, steamed fish, crispy chicken, and beef short ribs. We also ordered an extra dish: the fried fish fillet in corn sauce. Since our dinner was over $28, we had the option of getting a free dish of sweet and sour pork or half of a free range chicken (???). We opted for the free range chicken. The server brought us the soup right after we ordered. However, there were no ingredients in the soup (usually there is some meat and carrots). This time, it was literally all fluid.
The dishes came in a timely fashion, however, the crab was not very satisfying. They gave us a crab on the smaller side so there was not a lot of meat. The previous time we came, we ordered the lobster (they give you two) which was a larger portion and was more meaty. We are definitely not ordering the crab again.
The beef short ribs was also quite a small dish. There was some fatty parts attached, but the beef was decent and the flavour was sweet. The other dishes (the eggplant and shrimp, bok choy, fried fish fillet with corn sauce, and steamed fish) were cooked well.
The crispy chicken was one whole chicken with some prawn crackers on top. The prawn crackers were surprisingly delicious. They were freshly fried and were not the coloured ones that many restaurants give. Even though the chicken was meaty, the meat was too salty.
Throughout our entire meal, no one came to provide us with tea refills. We had to call the server to come, in which case, then she refilled our tea. Also, we noticed that two customers were seated at the table that we were initially seated at. The customer organization and distribution needs improvement as it is not comfortable to seat 6 adults at a table where you seat 2 or 4 people. There is just not enough room for the dishes and provides a negative overall dining experience.
When we asked the server to bring the dessert, she told us that they did not have anymore because it was too late. Her exact words: "I did not want to ask you to make you feel like I was rushing you. The restaurant would not leave a portion for you".
I have to say, this was the worst experience here. The service was negative. The server lied to us saying that there were 6 customers waiting to be seated (when no one went inside to sit at the table) and she gave us attitude when we asked for the dessert. I was not able to get a glance of the server's name, but she is the one that speaks with a super loud voice.
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