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| - My 2 favourite things, modern looking restaurants and KTown.
Coming to Mr.Tonkatsu I didn't really have high expectations since I've had a lot a lot a lottttt of katsu's in my day. My review gets a little complicated.
The whole environment of Mr.Tonkatsu is warm and welcoming, with the most happiest wait staff you will ever encounter. The experience is a little different, for example, I've never been to a restaurant here in Toronto that specialized in JUST katsu, if there is, someone let me know! The sesame seed grinding thing too is what bumped up my star rating. I know it's a little silly and sounds a little gimmicky. But the fresh sesame seeds mixed in with the katsu sauce is devine. It really kicked the sauce up a notch!!
In all honesty, no, it's not the best katsu I've ever had. It was the most visually appealing katsu I've had. I'm not saying it was bad, because it was great, it's just not my number one katsu! Though, it is my number 2! So that's a pretty big thing. For the curious, my number one katsu is at First Markham Place. Inside the actual food court at the Japanese booth with a meek Japanese lady behind the counter.
If it's not the best katsu I've ever had, why am I giving it 5 stars? Because of the customer service. Mr.Tonkatsu's customer service was so respectable that it will be my reason for returning again.
I went with 3 other friends here for our first time, and after everything was said and done, they had run out of rice!! It's rare that this kind of thing would happen, but hey it happens! They said they were making a fresh batch of rice, and it would be a 15 to 20 min wait. In all honesty, we weren't pissed off because well ... That's just how long it takes to make rice. If I were alone or just with one other person I could see myself getting impatient but when you have good company time just flies.
Roughly 10+ minutes pass by, and I think the owner could see us getting a little antsy. So he steps up his game and provides us with the most FRESHEST, MOST DELICIOUS fried rice I have ever had. It was just me and one other person in my group waiting for rice, but now my other 2 friends wanted it as well! The fried rice was just THAT good!! Mind you it's not actually on the menu! LOL
It's not the super yummyness of the fried rice that bumped this 4 star rating to a 5, no it was the customer service. The fact they cared enough to cater to their paying customers is why I will always rave about this place. I for sure will be coming back here!!
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