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  • Please, pease read this.... It is in your best interest. Spencers will most likely get you the best price, however, once you leave the door the they could care less about you! I purchased a $3500.00 mattress that could not be returned or exchanged. This was supposedly was there best selling mattress they had in the showroom. I will admit the 5-10 minutes I spent on this mattress felt fine in the showroom, however does that 5-10 minutes give you a true experience of how a mattress would feel sleeping over night?? I knew with in 2-3 days this mattress was not okay. I went back and talked to the sales person who assured me that it takes 2-3 weeks to adjust to a new mattress. 2-3 weeks later I'm still getting out of bad with the stiffest neck and sore back! This mattress feels nothing like the the showroom mattress. I SO wish I had my old mattress back, thats how bad this mattress is. The manager of the store offered that I could purchase another mattress at the store cost of $1800.00. So I replied how sweet of you... Now I would be out of pocket $5300.00 and NO guarantee of having a comfortable nights sleep. I filed a BBB report that this business chose not to respond to. Again, here is another example of how Spencers does not care about their customers once they have your money! DO NOT PURCHASE FROM THIS COMPANY!
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