The worst customer service I've ever witnessed. When my husband and I walked in for our first check up after his surgery, we a lady working at the desk going off on an older gentleman that was asking about an appointment. He said he called numerous times and never received a call back so he had to come to the location for the information / appointment he was in need of. The lady behind the desk was condescending and extremely harsh with this elderly man. I was trying to think of a way to ease the tension while waiting to sign my husband in when he thanked the lady and left. I continued to watch her as she answered the phone and make smart ass comments after hanging up with people. Horrific! Do not let your parents or any elderly people come here!! I'd call the police on this place if they actually cared for elderly more than a few hours in the day. The office never answers their phone either. You have to choose #1 to make an appt. and it suggest you leave a message. I leave a message and NEVER get a call back. I called numerous times one day and a few times it just hung up on me. This office is a joke and a perfect example of some crappy customer service. The lady behind the desk should NOT be working with people.