Came to this location on my way back from school. Should have went to Westlake.
There was approximately 6 or so people in front of me. I waited approximately 20 minutes. Around 2:00 PM on a Tuesday.
Finally got up to the line and wanted a burrito. Guy wrapping the burrito screwed it up beyond belief. I just stood there...finished paying...still seeing him stubbornly determined to wrap my burrito. The ingredients were getting mixed together (not a gigantic deal, but to be honest I prefer the different textures, non-intertwined). The insides were seeping everywhere out of the burrito and everyone waiting in that line was just staring at him screw around with my burrito. At one point he was like, "I'm gunna get it". And I told the cash register under my breath, can he just make me a new one? Admittingly, in a slightly irritated tone.
Go to Westlake or Rocky River. North Olmsted and Avon have literally always let me down.