I work in the automotive industry, and this store delivered one one of the best customer service experiences I've ever had. No pressure, customer-focused, hassle-free...that's the way it should be. I did a test drive on visit #1 and the sales staff were top-notch. On visit #2, we went to pick up the car. I was in and out of there in less than an hour and a half. Highly, highly recommended!