Caring, Professional and Thorough
I recently had to get contacts for myself and timeliness was critical as I had a business trip to make. I called for an appointment and was immediately seen that very day by Dr. Hearn. The exam was thorough and Dr. Hearn took the time to understand my medical history related to my eyes. He took the additional steps to ascertain not only my daily use but also my dependency as to type of work I do. This was a positive for me.
I was given my new set of contacts to try out. When the office could not accommodate my follow date with Dr. Hearn I was seamlessly assigned to Dr. Alexa Lupfer who did an outstanding job in fine tuning and correcting the prescription to meet my needs. Dr. Lupfer insisted on my third visit (that is a total of three visits with no additional charge) to give my revised script a few days so that my eyes could have time to adjust, although at the time I felt the contacts were good to go. This was another positive for me. They took a careful approach to my eye care.
In the end my prescription was perfect, my experience was wonderful and my satisfaction was exceeded. My selection to go with Eye Care Center of Huntersville NC was well rewarded. I highly recommend this place.
Alex M.