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  • Lousy customer service, lazy/mediocre workmanship and overpriced. I brought a very expensive duvet cover here because the zipper was broken. One side of the teeth had become dislodged from the slider and I simply wanted it put back together so the zipper would function again. When I dropped it off I wasn't given an estimate or a quote, just a claim ticket and a directive to come back the next day. When I came back, to pick it up he barely acknowledged me, and remained on the phone throughout the entire transaction. He shoved the duvet in a plastic back without showing it to me or asking if I wanted to see it, charged me a generous 20 dollars, complained that I wasn't paying cash and continued his phone conversation. When I got home and pulled it out of the bag it was dirty (it had been freshly cleaned when I brought it in), and the stitching he applied to prevent the zipper from derailing again was brown (which stands out a bit on an all-white duvet). I'm not sure why he would choose brown stitching on an item that contains nothing but white cloth, but it says to me that he doesn't really care about his work, and his attitude tells me that he cares very little about his business and his customers. I won't bring anything back to this place and I strongly advise all others to go anywhere else.
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