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| - I just had the best car buying experience ever. For such a (normally) stressful and long experience, the time at Right Toyota was upbeat, fun, friendly, and relaxed.
Without a doubt I'd recommend Right Toyota to everyone with the specific recommendations to use Frenchy for sales, Nancy for customer service, and Spencer in finance.
Frenchy sold us a new (to us) car this week. He was helpful in price, friendly, and very chill. I never felt pressured to make any moves or to speed up my decision as I hmmmm(ed) and hawwwww(ed) over numbers and options.
At one point during the process (before buying the car), I had questions and called Right Toyota. I talked with Nancy in customer service (she answered the phone) and I was blown away her above-and-beyond helpfulness in getting answers to my questions. She didn't just pass me off to someone's voicemail... she researched the answers herself!
In finance, I had a relaxed time with Spencer. I have to say the last time I bought a car, at another Toyota dealership in Arizona I felt beat up by the finance guy - he pressured me for warranties and when I said "no" he had a complete turn of attitude and started treating me badly - I will never go back there. With Spencer at Right Toyota, I felt at peace as he was sweet, chatty, and relaxed.
Again, the overall experience for buying a car is usually with anxiety but this team I mentioned at Right Toyota helped make the whole thing relaxed. I look forward to going back to them in the future.
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