I rented a few a chafers and tables from Great Events for a party last weekend. I had to send someone else to pick them up, so it wasn't until they got back that I realized they had given us full inserts, instead of the half ones I needed and had ordered. I called the shop right away and within the hour they had delivered the correct item. I was impressed by and very appreciative of the level of customer service, especially for just a small time customer like myself.
Everything else we ordered was just what we needed, and the prices at Great Events were lower than those at other rental companies I looked at in the area. I would certainly use them for all my Calgary area rental needs in the future, and would not hesitate to recommend them.