I ordered a sympathy plant for my Sister in law for her mothers passing.Originally it was suppose to be delivered same day.
After confirmation I was informed by email that the plant was not available for delivery in her area on that day and to pick another arrangement OR change delivery date. I chose to postpone the date to the next day ( the day of the celebration of life) I received a confirmation email for the new date. Nothing was delivered!! I tried to call but they were closed.
So I sent an email and the next morning I receive a new email stating they were sorry but the plant wasn't available! Only after I contacted them. I was told they put my order on hold. Furious that they didn't contact me sooner I laid into the rep in the phone who wanted to send a nice cut flower arrangement ( sight unseen and cut flowers) for a 30% refund.
I explained that I wouldn't trust them to deliver a dandelion flower and demanded a full refund.
I was told that would occur but still no email to confirm as of yet.
Do yourself a favor and avoid Teleflora they are the worst.My mistake was not seeing all the poor reviews before my order.