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| - OK, this is my first Yelp review. So needless so say I'm pretty pissed in order to do this. I wish I had read these reviews before going through Premier.
Pros
1. They got the pool done in a very timely manner. Now this could have been because I got it done around the holidays (Christmas), but they were quick.
2. Flexible. My wife and I made some changes along the way and they were very flexible in making them.
Cons
1. Once they have all your money, good luck getting any "punch list" items completed. There were 3 things on our punch list. It's been over a month and Ron (the owner) won't respond to me. I have talked to their guy Sam, but still no luck.
2. Understand that they take no responsibility for trashing your side yard. And, of course, to get my HOA deposit back, I have to put it "back the way it was." Yup, that cost is on us.
3. Do NOT use them for pool service after the pool is done. This is something they offer, but after 3 weeks of not showing up and when they did show up not even cleaning the skimmer basket, I canceled them.
I'm afraid I would not recommend them. Not because of the quality of their work, but poor customer support and follow through.
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