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| - I don't recommend taking your business here. About TWO MONTHS ago I brought in a dress to be dry cleaned, expecting it to be ready in a few days. However, I did NOT anticipate in finding out my dress was somehow LOST and was given to he wrong customer. At that point, I was a little distraught, but I figured it would eventually be found, because how does someone lose a customer's belongings that they are essentially trusted with. However, the communication I experienced w this business was horrific. The only person who knew what was going on was the manager, who was only available for two hours in the early morning on weekdays. They were not apologetic and didn't seem to care. It would be until after Thanksgiving that they would tell me that the dress is lost and instead of giving a full refund of the dress that cost $60, they would only give me $30. This was disappointing to here, since I was essentially led on by this business to believe that my dress was recoverable. There are plenty of nearby dry cleaning places that truly care about their customers, and will actually return your clothing. That is not what I want to worry about every time I go to a dry cleaning business, the possibility of never seeing my belongings again and the feeling of being cheated.
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