Went there on St Patty's for lunch knowing they would be packed tonight. Had a good lunch then decided to order 2 Guinness chocolate cakes. This is where our visit went into the crapper.
30 mins later our server advised us the kitchen 'wasn't prepared' for our dessert order and they would be comped. We said that was ok. Another 15 mins go by with server nowhere in sight. After finds by another server, she had our server come by. We advised her our patience was done and give us the check.
45 mins at lunch is ridiculous. Mgmt could have handled this faster and better. Could have offered us the other dessert as option if it could be ready faster, or could have advised us of time remaining on our dessert and if we didn't want to wait, could have comped our drinks instead.
This was lunch, not dinner or HH. How is a kitchen 'not prepared' for selections they promote on the menu? Seriously considering advising friends to stay away in the future.