I really wanted to like this place. This is the second time we have been here and this will be the last. I brought my family of 4 here on a Friday night. Looked good and enjoyable since they had karaoke going on too and they let kids sing. Pretty cool. Until it came to the service... :/. We ordered 12 wings, a large pizza, 2 sodas and a pitcher of beer. The wings came out first. 5 minutes later the beer came. We had to go up and ask for the sodas for my kids. Hey, no problem here they looked to be at 65% capacity. Then the sodas, wings and beer were gone and no waitress in sight. Waited for a while and then just went to the bar for more beer and the wife went back up to the service station to get more sodas. So yes we never had even a refill from the waitress. So an hour passes by and we ask the waitress if she can let us know when the pizza might be ready. She can mess back 10min later and let's us know that they gave our pizza to someone else, but they are putting ours in now. We approach the hour and thirty min mark and still no pizza. We ask the manager to please just give us our tab and we will leave. He won't give us our tab, he does offer us a basket of wings. We ask for the tab again and just say we are ready to go. We have young kids and can't wait till 10pm for food. What is bad is that the food did look good...we just never got to eat any of it :(