Unfortunately, I needed major plumbing work at my house. I called PURE Plumbing and their Plumber, Scott, showed up. He was on time, sent a text to let me know he was on his way and identified the leak. He and his assistant dug up the front yard, replaced the pipes and upgraded them to meet new codes. Scott was pleasant, cheerful and kept me updated through the entire process. He even fixed a loose shower handle at no additional cost.
My brother used PURE plumbing to replace a broken water heater and had a very similar experience.