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  • I do not want to say don't come here, because the other workers did a great job on both my daughters' nails, but avoid Paul at all costs. Before I even sat down, he acted as though he was inconvenienced to have to do my nails. He didn't look up from his phone or turn off his music and then said, "What you want." I showed him a picture and started explaining the shape, and he cut me off, stating, "I know." I resisted the urge to ask for someone else that early on. He proceeded to have the personality of a potato and rushed like he needed to get back to his phone. He cut them without asking how long and then asked after he'd cut them how they were. I answered that they were shorter than I thought they'd be, and he snapped, "I asked you how long and you didn't say anything." I obviously never heard this, and the logical thing to do is ask again if someone doesn't answer. My response was that I had shown him the photos, to which he claimed he had done but then said my nail beds were not long like those. I showed him two nails were glued on crooked, and he shook his head over and over, sighing. He told me he didn't see anything. I couldn't take it anymore; I told him he must not like his job and had zero customer service skills. He started complaining to another lady about me, and I told her exactly what I told him. She tried to get me to leave them without color, but they already looked badly short and wide, and I asked for color from the start. He turned off his light and walked away, but I didn't want him to paint them anyway. She directed me to someone else who painted them and was kind. I was so disappointed after the great reviews of this salon, so I asked if Paul was new....apparently he is "pretty new." I truly hope he finds a job away from the public, so this salon's image isn't ruined by him. In the pic below, you can see the difference in my 2 middle nails and also where he cut me. The ladies didn't charge me for the few designs we got, which was good, since my 5 year old daughter was telling them to decorate each nail--though I'd already requested just one on one finger! :p
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