It was a clown show. The reservations were running 30 minutes behind. Even after we explained to the waiter we were now short on time because it took so long to get the table we reserved, we still had to beg for everything. My boyfriend wanted the steak but prefers it well done. The waiter suggested he get the Kobe beef because it was a much thinner slice, but it would be a $35 up charge, on top of the $145 prefix menu price. He said ok. The steak still came out med rare. He just ate it. I got the wine pairing which ended up being about a 1/4 of a glass of white wine because I could never get anything else. We left without getting the desert that was part of the prefix menu we paid for because we couldn't wait any longer - even though we asked about 4 different staff members if we could please have it because we needed to leave. It ended up w tip being about a $260 dinner. The food was ok, the waits for everything were really long and we did not get what we paid for. I will not be back. I was totally disappointed and wished I had gone somewhere else.