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  • I ordered a Reuben because it was on the website as a promotion and sent my order with my b/f who was doing the food run. Just wanted what was advertised, no frills. They gave me a random turkey sandwich with all kinds of weird toppings, not even close to a Reuben. I called them and told them they gave me the wrong sandwich and that I was going to bring it back, so could I get the correct sandwich. They told me on the phone they couldn't make a new sandwich for me until the next day when their manager was in. (????) Really? You made a completely wrong sandwich and won't even take responsibility for it not even being close to what was advertised, incorrect meet, veggies AND bread, and if I bring in the actual sandwich WITH a receipt that said a REUBEN and the sandwich is NOT a Reuben, they still can't make me the correct sandwich until a day later? I'm really supposed to bring in a day old sandwich to get the right one made in a day? This is ridiculous!
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