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| - About a month ago I began my journey looking for a new car. I had several models in mind. The new Honda CR-V was one of them, but not my first choice. I am a long time Mitsubishi driver, so Mitsubishi's Outlander Sport was my first choice, second choice was a Subaru Outback, and I looked also into the new Mazda CX-5.
When I walked into this Honda dealership I felt immediately comfortable. I had done a price check on the Internet and a certified price guarantee from AAA.. My sales man was Lee Prokes, who told me everything about the CR-V and showed me a model that had all the features I wanted. I got the car for one full day for a test drive with no obligation to buy. Needless to say I can now call a new Honda CR-V AWD my own. I had no trouble at all getting the price I wanted for my trade-in.
All the paperwork was done quickly, registration and title transfer went smoothly, I kept my license plate, and received my registration within a week.
This dealership knows how to make a customer happy.
I have read other reviews here, and talked to the dealership about Yelp, mentioning the complaint regarding the one guy from service, I believe his name was Joe, and I was told he no longer works there. The lady at the reception truly is an angel, always a smile on her face.
In case I ever have to take this nice vehicle in for service, they have a very comfortable waiting area, free Wi_fi, refreshments, TVs etc.
If they have to keep the car longer than I want to wait, they offer a shuttle service, plus they have a rental fleet on the premises.
And - who doesn't like that: I have free car washes for the life of the car. Depending how clean someone keeps their car, that can save some serious money.
Unlike other dealerships, these guys do not pressure you or try to talk you into something that you don't want or need. I really appreciated that.
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