Messaged the company on Sunday through Yelp! and Paul responded immediately to my questions. I told him my Washer Machines model number and the issue I was having and he responded with a 99% possible diagnosis and out the door price. He was able to make it out to my home the following day. Was his diagnosis on point? From what it seems... YES.... my washer spins! He let it run just to make sure it was working properly. Was his price reasonable and affordable? YES. He even gave me advice ahead of time, if it was worth buying a brand new washer and paying a mere fraction to get it fixed. Would I use Paul's W&D Repair again? Most definately!