About: http://data.yelp.com/Review/id/XtfbYqGwIDK-QsZBT8i7qw

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About: http://data.yelp.com/Review/id/XtfbYqGwIDK-QsZBT8i7qw Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-26 00:00:00 (xsd:dateTime)
itemReviewed	Gen Korean BBQ House
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	The food is really good, but they really need to work out their service issues. There seems to be varying levels of experience in the waitstaff. I started by ordering some hot tea, and the server tells me they don't have it so I pointed it out on the menu. He says again that they don't have it which I took to mean that they ran out?? I then asked if the green tea is sweetened and he says a little bit but they can always make it sweeter. I said I actually don't want sweetened tea so I ordered an unsweetened ice tea and he proceeds to ask if I want sugar packets. I got the sense he's new to waiting tables and doesn't know how to veer off from script. He then comes back 5 minutes later and apologizes for forgetting to start up our grill. He walks away and we had to flag him down to take our order. That was the last we saw of him. After that we were waited on by a girl who seemed more comfortable at interacting with people. I noticed the table next to us was asked whether they wanted their grill changed out while they were still cooking their food. Uh, where are they supposed to put the raw meats in the meantime? We weren't asked whether we wanted our grill changed until we were ready for our check. I think management should work on establishing more consistency. We quite enjoyed our meal until it came time to pay. I think this restaurant is trying too hard to be hip. Instead of having your server take your payment or going to the front of the restaurant to pay, you have to wait for the designated person to come to you with a handheld card reader. Our server apologized for the wait and said there would be no wait if we paid cash. Doesn't the restaurant realize people don't carry cash anymore? And don't they realize they are a full-service restaurant and not a little food truck or cafe? There were so many irritated people waiting to pay it was unbelievable. Please invest in a regular cash register. I understand it takes away the coolness factor, but it'll make your customers so much happier. Here's a tip to fellow diners, ask to pay your bill 30 minutes before you're ready to leave.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tina

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