This review is for the Salon not the store. I went in a couple days ago to get about 3 inches cut off and my hair thinned out. I didn't notice until I got home that the stylist cut really short chunks of hair hidden underneath longer pieces. I mean BIG chucks of short hair that can be seen only when you lift up the longer pieces hiding them. Not blended, not texturized....NOTHING. I have NEVER in my whole life had my hair thinned out this way. I went back to complain to the manager. When I was showing her these short chunky pieces of hair another stylist had a look of shock and disgust on her face and asked "Who did this to your hair!?" I don't want to say her name because she was very nice but apparently doesn't know how to thin out very thick hair. Besides that the haircut was okay. Just okay. I was given a refund but told I have to let my hair grow out before it can be fixed. Very disappointing, I won't be back. :(