I was behind that crazy Tom person.... I saw them throw a pen at the Tech! I can NOT believe she had the guts to do such a thing to another human! I also know that Theranos and Walgreens are separate systems. So if there was an issue with the lab end, that's not a Walgreens problems. I love this location and Nydia has been helpful numerous time to me! She's called insurances and billed coupons for my prescriptions and it always brightens my day when she is there. I am a firm believer in the Golden Rule. Nydia was not mean at all (even though she really should have been the way this lady was talking) Only reason I am writing this review is because I heard "Tom" say she was a blogger... More like she Yelps. So I want wanted to make sure people know that Nydia was abused verbally by this lady. And she was impatient from the moment the pharmacist and technician came in to help her. She should of been escorted out of the facility. Re: Update: I wasn't in line for Theranos. I was there for prescriptions and witnessed it all since I dropped off and chose to wait. So unfortunately, I'm not a "friend" of Nydia's. I just get my scripts there. I've never used Theranos before since I have not needed labs to be done. So no, I wasn't behind in line for check-in for labs, but I was there in the waiting room and watched the whole thing. I wouldn't even have paid attention to the counter until I saw the pen fly across the counter at the tech and heard the absurd comment about being worried of people stealing pens. There was not a single moment where this LADY didn't have an attitude or any non-rude comments.