The other reviews are spot on...this place has zero customer service. I was in on a weekday morning and counted 5 sales people working. Not a single one of them said hello or offered any assistance. I gathered a pile of clothes to try and again no one offered to start a dressing room. The dressing rooms are like a ghost town. No one there to help or offer other sizes. Checkout woman was unfriendly. And these are not young, snotty girls, but middle aged women that should have better social skills. I will definitely not be back. I like Loft clothes but I would rather drive to a different location that appreciates their customers.