I bought a MINI back in 2002 from what was then Desert MINI. It was OK, just like buying any car.
In October I ordered a new 2014 Clubman S from MINI of LV and the experience was so much better! They gave me a good price and a more than fair trade in value. They kept me in the loop on what was happening with my MINI while I was waiting and made the delivery fun.
The new management are great and it carries through to the employees who are going out of their way to make customers happy.
If you go in, tell them Agro sent you.