This is what five star service is really about.
I first need to iterate that I've purchased tires from discount tires in the past and have always had great service. But this time around i had opted to get tires from a friend as I only intended to keep my car for about another 6 months or so.
About a week after getting my tires my low tire light came on. After checking the tires and finding nothing wrong I reset the indicator. Long story short a week later the indicator light came back on. So I gave in and went to Discount. And this is where I met Donny.
I was immediately greeted. First star.
After I explained my situation Donny walked me over to my car. He tested my air pressures and found them about the same. He asked me if I wanted to pull into the garage or have him do it. Second star.
Donny advised that he will check my tires and valves and will update me in a few moments. Less than 10 minutes later - Donny was back for an update. Third star.
He advised that he checked everything and found nothing wrong. I hate hearing that but he then showed me what my tire pressures should be and that he adjusted them all to the correct pressure. There was no charge. Fourth star.
Donny then told me that if I continued to have a problem to bring it back and he would personally take care of it. WOW. Five stars.
Fortunately I haven't had a problem since but I know where I will go if I do.