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  • I had ordered flowers to be delivered on april 14.. Around 345pm I recieved an email that they had been delivered , but the recipient never mentioned anything. I figure Id just wait till monday and see what happened. Sunday I get and email stating to call the 800 number for a resolution. I called , turns out the flower shop was closed friday and were attempting to deliver the flowers on easter. Well they were going to a business which is not open on sunday. Jodi was the customer service lady I spoke to. She was helpful and nice, and did notify flower store that noone would be in sunday. Today comes at 11am still no delivery. I call the 800 number speak to Kurt who didnt seem to care at all about what I had to say told me they deliver between 11a-7p I told him they have to be delivered by 430p thats time the office closes. He contacted florist and the delivery was enroute. My boss did finally recieve her easter flowers 2 days late, and it was not even what I had ordered her. Thankfully she liked them. I will never uses teleflora again. Poor communication and not very professional. Who accepts an order sends email its been delivered then 2 days later says oh we made a mistake. Then you purchase a product and nothing was mentioned about replacement or anything. A very bad experience.
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