I'm not normally compelled to write reviews for chains, but I had a great experience in here yesterday because of one of their employees, Kristen.
I came into Sephora looking for a Bare Minerals brush I bought several years ago. Of course, I lost it and remembered almost nothing about it (another cosmetics store had asked me for the product ID number. What? I lost it. Who knows that). No one else in the store greeted me (which is totally fine, I was pressed for time anyways), and Kristen must have noticed I was in a hurry. She was really quick to come help me search and recommend alternative products that might be similar. She was very knowledgable!
Literally, everyone else I had encountered that day inside Crocker Park was a total troll. It was just really nice to interact with someone who was engaging, nice, and genuinely interested in helping me!