Waited for 15mins in line to just pick up printed materials while only one customer had 3 people helping her. I finally got called to the counter and waited again while they all went to help this same girl. Most incredibly awful and rude service I've ever received. I work for a corporation and I'll be sure to never use Staples again. The entire group of employee, including the customer, were Hispanic. I was definitely discriminated upon.
Once staples corporation reviewed this they contacted me. Acted like they were so concerned, but once they got more info from me then it was completely dropped. The office of the president didn't even apologize for the way I was treated, but thankfully the customer service rep did and was pleasant. Thank goodness ONE employee was nice.