These kids working had three customers in the drive-thru portion...we all waited for about 10 minutes. No one ever got our order. We honked, tapped on the window, waved...nothing. What BS. For overpriced coffee, the least you could do is have decent customer service and not IGNORE three cars honking. You're open till 10 but stop serving the drive-thru customers at 9:30? I'll be going elsewhere bc this location stinks.