I was desperate to find a pet sitter who could help manage dog care for my seriously ill father-in-law. Owner Mark Riddaugh answered the phone immediately, listened to my situation, and then very sensitively and promptly came up with as many options as we could think of to help. He stayed in touch with us every step of the way. Unfortunately, my father-in-law passed away before we could use his services, but I can't tell you how grateful I am that Mark himself picked up the phone and took such an immediate interest in helping us. I have every faith that his care of my father-in-law's dog would have been just as top-notch. Thank you, Mark.