I waited a good bit before visiting Carolina Ale House. Learning from experience, new restaurants need some time to train the staff and run through common practice. That said, the food was good, nothing off the charts but it's a chain, so at least you can expect the same good food at every location. Service isn't top notch but I think they are still trying to find the right people for the area. I am not one to quit visiting over an "okay" experience. The sweet potato fries are too good to not go back once in a while.