The care I have received so far for a major second degree burn has been fantastic. However, the wait time is ridiculous. I had an 11:30 appointment, arrived at 11 and didn't get called back until 1. I had to reschedule due to the fact that I would be late to work. If they had informed patients of the wait time, I wouldn't be so upset. I mean, I set an appointment for a reason. Seriously reconsidering my Urgent Care choice