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| - This was my first time trying Thai Rama. I've been looking for another Thai place for a while, usually we go to Lemongrass. We were planning on staying in and having a movie night, so I called in a pickup order. The person who answered the phone had great phone etiquette, which is really important to me. He went out of his way to make sure that the order was perfect, he answered all of my questions and gave suggestions when I asked for them. After deciding upon the fresh rolls (he suggested the shrimp) and their Thai style eggplant dinner (which I requested to have made with steamed not pan fried tofu) and I substituted brown rice for white. They charge two dollars extra for brown rice, which seems like a little much for a rice upgrade, but it's not really that big of a deal.
I know that it's annoying to make substitutions to dishes, but he had no problem making the dishes exactly to my specific wishes, which is great. They do charge two dollars extra for brown rice, which seems a little excessive for brown rice, but it's not really that big of a deal. and was a nice detail. He told me the order would be ready in ten minutes! I thought that was amazing, I wasn't really enthused about the idea of having to wait around for a long time waiting for dinner.
I got to the restaurant in less than ten minutes, my order was ready early, which made me really happy. The restaurant was very clean, and while it wasn't busy, the patrons that were there really seemed to be enjoying themselves. The man I spoke with earlier made sure I had chopsticks, and even got me a water to go and he gave me more suggestions for next time. Their customer service is fantastic. I was really pleased.
When I got home I was almost expecting something to be wrong with my order since I had made a few substitutions/changes. Everything looked perfect. That earns Thai Rama big brownie points in my book. I unwrapped the first fresh roll, and bit into it, it was delicious, the rice paper was thinner than I'm used to which made the roll a much more enjoyable texture. They serve their fresh rolls with a peanut sauce, that is kind of textured and a bit thick, I prefer them with a ginger sauce, but that's a matter of preference. They didn't use as much mint or shrimp as I'd like, so next time, I'm probably going to get just veggie ones, they weren't worth paying two dollars more for two small shrimps per roll. There was actually a shrimp tail in the roll, not connected to a shrimp, just hanging out making the roll a little tricky to eat. It was the only disappointing part of the dinner. Their Thai Eggplant was great, it came with a lot of broth, which was a bit more of a soupy consistency than I'd liked, but again, that's a matter of preference. I ordered the Eggplant dish medium, and it was really spicy. More spicy than medium, but I love spicy food so I was still really happy with the dish. If you're not into spicy food I would suggest ordering everything mild.
Overall, I'm glad that I tried Thai Rama, I would probably go there again, but I think that my Thai tour is going to continue.
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