Ive had a membership here for about 2 yrs now and ive never had any problems here and love that it isnt usually crowded. Ive read about others having problems at the 30 minute circuit area and never have i experience any problems. Well today another guest went to the front to complain about me being at a machine "too long" or not "using it properly" and the associate came up to me and said i would have to keep moving as thats what the idea is in that area which i had been doing all along. I had just gotten to the machine i was at but because this other guest wanted to use it she went and complained and the associate asked me to move. I didnt feel like she handled it the right way. She told me shed help me find the machine out on the floor if i wanted her to but i just said no thank you and got up and left the other guest to it. I guess the option to use the other one out on the floor wasnt good enough for the other guest so i had to get moved. I will keep going to this gym as its the one close to my house but i am no longer impressed with the associates and the customer service aspect. Like another person said in their review all i need them for is to check me i .