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  • Tonight my family and I decided to have dinner at Caesar Palace before our Elton John Show. Gordon Ramsey Pub & Grill was the first place we saw so we decided to try it out. We were told that this restaurant has wonderful food and to make sure and try it out if we get the chance. Since we are on vacation from Hawaii and don't have this restaurant back home. We went to get a table for five, the hostess was very sweet and asked us to wait about 2 minutes while they set the table for us. We were seated at a super cute table. We all started looking over the menu. During this time no one came to greet us or offer us water. We were sat at the table at about 4:37 pm. at about 4:57 pm still no one had come to greet us or offer any beverages. At about 4:59 pm another table was sat right next to us. This table was greeted offered water within a minute of being seated. At this time we decided to leave the restaurant because it appeared no one wanted to serve us. As we were making our way out of the restaurant my mom informed the manager of the poor service we had encountered. The manager stood there and looked confused they got out his table map to check who was suppose to serve us. After that he offered us another table but we would have to wait a minute. By now we were fed up, hungry and not feeling welcome at all. So we left. Thanks for ruining what could have been a wonderful experience.
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