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| - I love Umami burgers, I love sports betting, and I love beer gardens. This place does a bad job with all three. I don't know if it's a lack of process controls from corporate, but the burgers just don't compare with the LA locations. They're either overly greasy and raw..or burnt to a crisp. The sports book is small, the odds board is just a couple of flat screens, and as far as I know they don't give out drink tickets for placed bets. The beer menu is pretty limited for being a "beer garden." The LA locations usually only have 5 draft beers, but at least they are interesting craft selections. And don't get me started on the required minimums to sit down at a table. My group was told that we would have to commit to spending $100 a person in order to be seated. That's a lot of burgers and booze! We refused and they seated us anyway...go figure!
On a separate note, review your bill and credit card bill carefully if you choose to eat here. I don't know if its willful fraud or just lots of billing mistakes in their favor, but I have had overbilling problems at multiple Umami burgers. In previous experience, the Hermosa Beach location billed my card twice on two separate days for the same meal. It took multiple calls and a Visa chargeback to fix the situation. During my visit to Umami Las Vegas, we tried to split a $170 bill (tip included) on 3 credit cards. Each card was charged $90. When we complained to the manager, he claimed that it was a typo and that the waitress had meant to type $60 per person. We signed and left....but just to be clear $60 x 3 does not equal $170.
I like the concept of a restaurant branded sportsbook. I just don't like this one. I'm gonna spend my time at traditional sportsbooks, where I get to watch games with free drinks rather than get overcharged for already overpriced ones.
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